Service Policy

1. Prior to enjoying the Privileges, members are now strictly obliged to show the Elite Card to the service providers.
2. Upon obtaining the privileges, members are required to sign the same signature as either one signed on the back of Elite card or on the passport or on the Thailand Elite application form.
3. Thailand Elite reserves the rights to modify, cancel and/or prescribe further limitation on any of the privileges without prior notice. The change of the privileges or the service providers will be notified from time to time to members.

Service Reservation and Cancellation Policy

Privileges Reservation Cancellation
Spa 6 Hours 5 Hours
Golf 1-7 Days 1-7 Days
Annual Health Check-up 1 Day 1 Hour
Airport Services
- Arrival
- Departure
5 Hours prior to ETA
5 Hrs prior to pick up time
5 Hours prior to ETA
5 Hrs prior to pick up time
Government Concierge
- Immigration Service
- Driver's License
- Work Permit
5 Working Days 5 Working Days

Contact us for more information

Please contact us via our email at
or via contact page for more information.